Amazon Customer Returns

Amazon SAFE-T Claims Policy: How to File an Amazon SAFE-T Claim

Amazon SAFE-T claim allows sellers to claim reimbursements from customer returns. As an Amazon seller, you know that returns are a part of doing business. But what happens when a customer returns an item that is damaged, missing parts, or the wrong item? Through Amazon’s SAFE-T claims policy, an Amazon seller can issue a refund to a customer if, the losses occurred through no fault of the seller or the damage was in the course of its preparation or delivery. If done correctly you can get reimbursed for the cost of the return shipping and the refund.

Through filing SAFE-T claims through seller support and paying attention to your returns, you can help recoup costs that were inflicted by the return process.