Amazon helps brands and manufacturers ensure proper product safety and documentation through the Manage Your Compliance tool when selling on Amazon. Offering safe and compliant products on Amazon is a baseline necessity for selling on Amazon. Generally, we focus on how we can increase sales or perform better in Amazon Advertising. However, the ability for a customer to purchase or even use Amazon Advertising goes away if your product is removed from the Amazon store due to a lack of documentation supporting that your product is safe to be sold. At Goat Consulting, we consider risk mitigation a top priority when leading accounts, and we strive to ensure your listings and accounts remain active. A more compliant, and safer Amazon store will build more trust with Amazon customers. More trust with Amazon customers will raise the tide for all sellers on the platform. If you have any questions about Amazon policy and compliance, please reach out to Goat Consulting to see how we can help. This post will cover an overview of the Manage Your Compliance tool, how to use the compliance reference guide for known compliance requirements, and how to submit requested compliance documents.
Selling a Restricted Product Category or Brand on Amazon
This post will cover an overview on selling a restricted product, category, or brand on Amazon. Amazon has created a unique way for people to shop and find new products while also designing a space where customers can be confident that the products they purchase are safe and authentic. To protect consumers, some products, categories, and brands may need to get approval to be sold on the Amazon marketplace. Even if some brands or categories do not require approval, specific products may need approval. This process is built to help sellers remain compliant with any laws and regulations that apply to their business, but also compliant with all of Amazon’s Selling Policies. Having the ability to sell restricted products, categories, and brands on Amazon allows sellers to continue growing sales and business without having to limit the products they have to offer. This post will explore what restricted products, categories, and brands are, how you can apply to sell them, and how to prevent detail page violations.
Reinstate Amazon Listing from Product Condition Complaints
This post will explore how to reinstate Amazon listing from product condition complaints as a seller. Seller Central Account Health is one of the most important things that sellers need to monitor in order to be successful on Amazon. There are many factors considered in the account health rating including shipping performance, policy compliance, and customer service performance. Failure to comply with Amazon policies leads to a negative impact on the account health which can threaten selling eligibility. To prevent this, sellers need to ensure that all of their products are compliant with Amazon’s policies and that their customer service and shipping performance are up to standards. This article will focus on the policy compliance issues that may arise on the account health, specifically product condition customer complaints. This post will explain what these account health warnings are, the steps needed to reinstate listings, and how to prevent product condition complaints from occurring again in the future.
Amazon Children's Product Certificate CPC
This post will cover the compliance topic of the Children’s Product Certificate (CPC) for selling on Amazon. As a seller on Amazon, you have a responsibility to ensure the products you sell have the correct safety and quality certifications. Amazon customers need to feel confident the products they are purchasing are safe to use, especially products intended for children. Amazon requires sellers to keep up-to-date certifications on listings. If you do not keep the documents up to date, Amazon may remove your products from the Amazon store. This post will cover an overview of the Children’s Product Certificate, identifying requirements for Amazon listings, and how to upload CPC documents to Amazon.
Verify Amazon Account Information INFORM Consumers Act
Amazon sellers need to verify Amazon account information to comply with the INFORM Consumers Act by June 27, 2023 to avoid account deactivation. You may have recently received an email notification or a warning on your homepage stating “Your Account is at risk of deactivation - A critical event has occurred with your account that has caused it to be at risk of deactivation”. This is a notification that you are required to update or re-verify your account information. It is important that sellers comply and take action to resolve any Amazon Compliance issues in order to ensure an active and healthy selling account.
Amazon SAFE-T Claims Policy: How to File an Amazon SAFE-T Claim
Amazon SAFE-T claim allows sellers to claim reimbursements from customer returns. As an Amazon seller, you know that returns are a part of doing business. But what happens when a customer returns an item that is damaged, missing parts, or the wrong item? Through Amazon’s SAFE-T claims policy, an Amazon seller can issue a refund to a customer if, the losses occurred through no fault of the seller or the damage was in the course of its preparation or delivery. If done correctly you can get reimbursed for the cost of the return shipping and the refund.
Through filing SAFE-T claims through seller support and paying attention to your returns, you can help recoup costs that were inflicted by the return process.
Update an Amazon Product Listing with Error Code 8541
You are likely on this page because you went to update a product listing and ran in to error code 8541 and you want to know how to resolve it. As an Amazon seller, knowing how to troubleshoot different errors will help you mitigate risk and resolve listing issues quickly. Error code 8541 on Seller Central this means that there is a conflict between your submitted information and what Amazon has saved. This error can occur on any attribute, but is most frequently seen when trying to update core product information like Product Type, Item Name/Title, Brand Name, Manufacturer, and Model Number. This post will what error code 8541 is, how to to fix error code 8541 and a strategy for preventing Amazon error code 8541.