A question for Amazon sellers that sell large and heavy items is - how do I ship oversize products to Amazon customers? The solution is that Amazon offers an Amazon merchant fulfilled LTL template for large and heavy items, which allows sellers to arrange freight delivery with Amazon customers for products that don’t fit the classic USPS, UPS, and FedEx packaging limits. This shipping template is another way Amazon is helping sellers offer more products and tools to provide an amazing customer experience, especially on a hot button issue like shipping. This Amazon merchant fulfillment LTL shipping template is perfect for sellers who have large products such as TVs, furniture, and large workout equipment. In this article, we will explore the shipping options for Amazon sellers using the merchant fulfilled shipping template, requirements to use the Amazon merchant fulfilled LTL freight shipping template, and the customer experience for buying products from Amazon merchant fulfilled LTL shipments.
Shipping Options for Sellers Using the LTL Merchant Fulfillment Shipping Template
There are two options for Amazon sellers using the LTL Merchant Shipping Template:
Arranged Freight Delivery - This is the default option that any seller using this template must have an option for. Arranged Freight Delivery requires your carrier (or you) to call the customer to arrange the delivery. During the checkout process, the customer confirms their phone number.
Scheduled Delivery - an optional shipping offer with the LTL merchant fulfillment shipping template is offering Scheduled Delivery. Sellers create delivery windows by time slot or by day and input the available delivery days after the purchase is made for when it can be delivered. Customers would select a delivery window and sellers are responsible for delivering the products within that window.
Requirements to use the Amazon Merchant Fulfilled LTL Freight Shipping Template
Maintaining the shipping requirements is an important aspect if using merchant fulfillment on Amazon. This holds true for the LTL option as well, especially as these shipments can be high-priced items and important purchases for customers. Amazon has the following requirements:
Tracking - You are required to provide a shipment tracking ID and carrier name to Amazon for all the orders shipped via Arranged Delivery or Scheduled Delivery.
On-time delivery - You are required to deliver the item during the appointment time. We require an on-time delivery rate of 97%.
Products - This template can be used only for items that require shipment through an LTL carrier and require scheduling.
Carriers - You can either self-deliver or deliver using an LTL carrier. If you self-deliver, please write "Self delivery" as the carrier name during ship confirmation.
Scheduled Delivery Orders Only - If you use an LTL carrier, you have to use a freight carrier that provides tracking information to Amazon
Scheduling Arranged Delivery Orders Only - You/your carrier must contact the customer to schedule an appointment time for delivery.
Amazon Customer Experience for Buying Products from Amazon Merchant Fulfilled LTL Shipments
From the Amazon customer’s point of view, LTL shipments from sellers can provide an amazing shopping experience and can turn an often frustrating experience into a positive one. Here is an example Amazon product listing that utilizes the Amazon Merchant Fulfilled LTL shipments template: NordicTrack Commercial Studio Cycle.
During the checkout process, you are able to select the specific day and delivery window. During this process, Amazon customers confirm their phone number to allow for coordination of the delivery. This process, if expectations are met and the LTL delivery is successful, can provide for an Amazing shopping experience as the alternative would be a customer not having to load a heavy product in and out of their own vehicle from an in-store.
Conclusion
The Amazon Seller Central merchant fulfilled shipping template is another helpful program offered by Amazon that allows sellers to ship large and heavy products through LTL freight options. This will increase the catalog and product offerings on “the everything store”, and can provide for a positive customer experience for Amazon customers on an often challenging and frustrating thing like coordinating and receiving a shipment of large and heavy items through freight delivery. If you have any questions about shipping larger products, getting access to this invite-only program, or setting up an Amazon merchant fulfilled LTL template, please contact us below.