As an Amazon Seller, you may run into the situation where you want to know how to contact Amazon Brand Registry. You are trying to have an authentic shopping experience where if a customer wants to purchase your product, you want Amazon customers to feel confident that they are getting your brand’s product. Amazon’s Brand Registry program helps sellers protect registered trademarks on Amazon and the Amazon Brand Registry team helps sellers with the process. There are a few ways how to contact Amazon Brand Registry depending on where you are in the registration process and the reasoning behind your interest in contacting the Amazon Brand Registry team. Going through the correct support channel will resolve your issue quicker, and create a better shopping experience for Amazon customers.
How to Contact Amazon Brand Registry when you are Brand Registered
If you have successfully registered your brand through Amazon Brand Registry. There are a few different ways to contact the Amazon Brand Registry depending on the issue or question you want to raise. Here is the Contact Us Overview provided by Amazon Brand Registry.
How to Contact Amazon Brand Registry When You Are Not Brand Registered
There are still options to contact the Amazon Brand Registry team if you have not yet gone through the brand registration process. You may even have questions about going through that process. Luckily, there are ways to contact Amazon Brand Registry if you have not gone through that process.
Contact Amazon Brand Registry Directly Through the Online Form
If you do not have an Amazon Brand Registry account, the best way to contact Amazon Brand Registry is to fill out the direct Brand Registry contact form. You will need to provide the following pieces of information:
First Name
Last Name
Phone Number
Email
List your brand(s)
Company
Do you have a registered trademark?
Status of your trademark with the USPTO
Have you applied to enroll your brand in Amazon Brand Registry?
How can we help? (question or comment for the Amazon Brand Registry Team)
Contact Amazon Brand Registry Through Seller Central Help Case Support
If you have a seller central account, you can open a seller support case and inquire about your Brand Registry question. As the Amazon Brand Registry team does not have phone support, your best way of contacting the Amazon Brand Registry team through a seller central support ticket is through an email opposed to a call with the Seller Central support team.
If you are having trouble resolving your issues or understanding how to contact Amazon Brand Registry. I encourage you to reach out to Goat Consulting. We have seen many different Brand Registry related issues and can help resolve your problems. The best way to contact us, is to fill out a contact form: